Privacy Policy

Our Commitment to Your Privacy

At ZippyLift Union Towing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you contact us for towing services, we collect information necessary to provide you with assistance. This may include:

• Your name and contact information (phone number, email address)
• Your location and the destination for towing
• Vehicle information (make, model, year, color, license plate)
• Payment information (credit card details, billing address)
• Details about the service you requested and any special requirements

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use the information we collect to:

• Provide you with the towing or roadside assistance services you requested
• Process your payment and maintain billing records
• Communicate with you about your service request
• Send you receipts, invoices, and service confirmations
• Improve our services and customer experience
• Comply with legal requirements and protect our business interests

We do not sell your personal information to third parties. We do not use your information for marketing purposes unless you have given us permission to do so.

Information Sharing

We may share your information with trusted third parties who help us operate our business, such as payment processors, insurance providers, or technology service providers. These companies are required to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information if required by law, such as in response to a court order or subpoena, or to protect our rights, property, or safety.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. This includes using secure payment processing systems and limiting access to your information to employees who need it to provide services.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to legal requirements
• Opt out of receiving marketing communications from us

To exercise these rights, please contact us at hello@uniontowservice.com or (510) 826-4003.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze how our site is used. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

ZippyLift Union Towing
32920 Alvarado-Niles Rd Ste 260
Union City, CA 94587
Phone: (510) 826-4003
Email: hello@uniontowservice.com